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“Leading Lumen into the future with innovation and vision.”
Jeff Storey is the CEO of Lumen Technologies, a global technology company that provides network, cloud, and security solutions to businesses and government agencies. He has been with the company since 2008 and has held various leadership positions before becoming CEO in 2018. Storey is known for his strategic vision and focus on innovation, which has helped Lumen stay ahead of the curve in the rapidly evolving technology industry.
Jeff Storey’s Early Career and Education
Jeff Storey is a well-known name in the telecommunications industry, having served as the CEO of Lumen Technologies since 2018. However, his journey to the top of the corporate ladder was not an easy one. Storey’s early career and education played a significant role in shaping his professional trajectory.
Storey was born in Texas in 1960 and grew up in a military family. He attended the United States Military Academy at West Point, where he earned a Bachelor of Science degree in electrical engineering in 1983. After graduation, he served in the United States Army for six years, rising to the rank of captain.
During his time in the military, Storey gained valuable leadership experience and developed a strong work ethic. These skills would serve him well in his future career in the private sector.
After leaving the military, Storey earned an MBA from the University of North Carolina at Chapel Hill. He then began his career in the telecommunications industry, working for companies such as Southwestern Bell and Cox Communications.
Storey’s early roles in the industry were focused on operations and engineering. He quickly gained a reputation for his ability to streamline processes and improve efficiency. This led to him being promoted to increasingly senior positions, including Chief Operating Officer of Level 3 Communications.
In 2013, Storey was appointed CEO of Level 3 Communications. Under his leadership, the company underwent a significant transformation, focusing on expanding its fiber-optic network and improving customer service. Storey’s strategic vision and ability to execute on that vision helped to position Level 3 as a major player in the telecommunications industry.
In 2017, Level 3 was acquired by CenturyLink, and Storey became President and Chief Operating Officer of the combined company. He was then appointed CEO in 2018, succeeding Glen Post.
As CEO of Lumen Technologies, Storey has continued to focus on expanding the company’s fiber-optic network and improving customer service. He has also been a vocal advocate for the importance of digital infrastructure in driving economic growth and innovation.
Storey’s early career and education played a significant role in shaping his leadership style and approach to business. His military background instilled in him a sense of discipline and a commitment to excellence. His engineering and operations experience gave him a deep understanding of the technical aspects of the telecommunications industry. And his MBA provided him with the business acumen necessary to lead a large, complex organization.
Overall, Jeff Storey’s early career and education laid the foundation for his success in the telecommunications industry. His leadership skills, strategic vision, and ability to execute on that vision have helped to position Lumen Technologies as a leader in the industry. As he continues to lead the company into the future, it will be interesting to see what new innovations and advancements he will bring to the telecommunications landscape.
Jeff Storey’s Leadership Style and Philosophy
Jeff Storey is a well-known name in the telecommunications industry. He is the CEO of Lumen Technologies, a company that provides network services to businesses and governments around the world. Storey has been with the company for over a decade and has played a significant role in its growth and success. In this article, we will take a closer look at Jeff Storey’s leadership style and philosophy.
Storey’s leadership style is characterized by his focus on innovation, customer satisfaction, and employee engagement. He believes that innovation is the key to staying ahead of the competition and meeting the evolving needs of customers. To foster innovation, Storey encourages his employees to think outside the box and take risks. He also invests heavily in research and development to ensure that Lumen is always at the forefront of technological advancements.
Customer satisfaction is another top priority for Storey. He understands that happy customers are the key to long-term success and growth. To achieve this, he has implemented a customer-centric approach throughout the organization. This means that every employee, regardless of their role, is responsible for ensuring that customers are satisfied with Lumen’s services. Storey also regularly communicates with customers to get feedback and make improvements where necessary.
Employee engagement is also a critical aspect of Storey’s leadership philosophy. He believes that engaged employees are more productive, innovative, and committed to the company’s success. To achieve this, he has implemented various programs and initiatives to promote employee engagement. For example, Lumen has a robust training and development program that helps employees grow and advance in their careers. The company also has a strong culture of collaboration and teamwork, which fosters a sense of community and belonging among employees.
Storey’s leadership style has been instrumental in Lumen’s success. Under his leadership, the company has grown significantly and has become a leader in the telecommunications industry. However, his philosophy goes beyond just achieving financial success. Storey is also committed to making a positive impact on society and the environment. He believes that companies have a responsibility to use their resources and expertise to make the world a better place.
To this end, Lumen has implemented various sustainability initiatives, such as reducing its carbon footprint and promoting renewable energy. The company also supports various charitable organizations and encourages its employees to volunteer in their communities. Storey believes that these efforts not only benefit society but also help to attract and retain top talent.
In conclusion, Jeff Storey’s leadership style and philosophy are characterized by his focus on innovation, customer satisfaction, and employee engagement. He believes that these factors are essential for achieving long-term success and growth. Storey’s commitment to making a positive impact on society and the environment also sets him apart from other business leaders. Under his leadership, Lumen has become a leader in the telecommunications industry and a force for good in the world.
Jeff Storey’s Impact on Lumen’s Business Strategy
Jeff Storey’s Impact on Lumen’s Business Strategy
Jeff Storey is a well-known name in the telecommunications industry. He has been the CEO of Lumen Technologies since 2018 and has made significant contributions to the company’s business strategy. Lumen Technologies, formerly known as CenturyLink, is a global technology company that provides network, cloud, and security solutions to businesses and government agencies.
Storey’s leadership has been instrumental in transforming Lumen’s business strategy. He has focused on simplifying the company’s operations, improving customer experience, and investing in new technologies. Under his leadership, Lumen has become a more agile and customer-centric organization.
One of the key changes that Storey has implemented is the simplification of Lumen’s product portfolio. The company had a complex product portfolio that was difficult for customers to understand. Storey recognized this and took steps to simplify the product offerings. He eliminated redundant products and services and streamlined the product portfolio. This has made it easier for customers to understand Lumen’s offerings and has improved the company’s sales process.
Storey has also focused on improving Lumen’s customer experience. He has implemented a customer-centric approach that puts the customer at the center of everything the company does. Lumen has invested in new technologies that enable it to provide a better customer experience. For example, the company has implemented a new customer portal that provides customers with real-time visibility into their network performance. This has helped Lumen to improve customer satisfaction and retention.
Another area where Storey has made a significant impact is in the company’s investment in new technologies. Lumen has invested heavily in new technologies such as edge computing, artificial intelligence, and machine learning. These technologies are critical to the company’s future success, as they enable Lumen to provide innovative solutions to its customers. Storey has recognized the importance of these technologies and has made them a key part of the company’s business strategy.
Storey has also focused on improving Lumen’s financial performance. He has implemented a cost-cutting program that has helped the company to reduce its expenses. This has enabled Lumen to invest in new technologies and improve its customer experience without increasing its costs. Storey has also focused on improving the company’s revenue growth. He has implemented a sales transformation program that has helped the company to improve its sales process and win new customers.
In conclusion, Jeff Storey has had a significant impact on Lumen’s business strategy. He has focused on simplifying the company’s operations, improving customer experience, and investing in new technologies. Under his leadership, Lumen has become a more agile and customer-centric organization. Storey’s leadership has helped the company to improve its financial performance and position itself for future success. Lumen is well-positioned to continue to grow and innovate under Storey’s leadership.
Jeff Storey’s Future Plans for Lumen and the Telecommunications Industry
Jeff Storey is a well-known name in the telecommunications industry. He has been the CEO of Lumen Technologies since 2018 and has been instrumental in the company’s growth and success. Under his leadership, Lumen has undergone a significant transformation, and Storey has big plans for the future of the company and the industry as a whole.
One of Storey’s primary goals for Lumen is to continue to innovate and stay ahead of the curve in terms of technology. He believes that the telecommunications industry is constantly evolving, and companies that fail to adapt will be left behind. To that end, Storey has invested heavily in research and development, with a particular focus on emerging technologies like 5G and edge computing.
Another area of focus for Storey is customer experience. He believes that providing exceptional service is key to retaining customers and attracting new ones. To that end, Lumen has implemented a number of initiatives aimed at improving the customer experience, including a new customer portal and a dedicated customer service team.
Storey is also committed to sustainability and reducing Lumen’s carbon footprint. He has set a goal for the company to be carbon neutral by 2050 and has implemented a number of initiatives aimed at achieving that goal. These include investing in renewable energy sources and reducing energy consumption in Lumen’s data centers.
In addition to his work at Lumen, Storey is also involved in the broader telecommunications industry. He is a member of the board of directors of the Telecommunications Industry Association (TIA) and is actively involved in shaping industry policy and standards. Storey believes that collaboration and cooperation among industry players is essential to driving innovation and growth.
Looking to the future, Storey sees a number of opportunities and challenges for the telecommunications industry. One of the biggest opportunities is the continued growth of the Internet of Things (IoT). As more and more devices become connected to the internet, there will be a growing need for reliable and secure telecommunications infrastructure. Storey believes that Lumen is well-positioned to capitalize on this trend.
At the same time, Storey recognizes that there are also significant challenges facing the industry. One of the biggest is the ongoing debate over net neutrality. Storey believes that a free and open internet is essential to innovation and growth in the telecommunications industry, and he has been a vocal advocate for net neutrality.
Overall, Jeff Storey is a visionary leader who is committed to driving innovation and growth in the telecommunications industry. His focus on technology, customer experience, sustainability, and collaboration has helped to position Lumen as a leader in the industry, and his insights and expertise will undoubtedly continue to shape the future of telecommunications for years to come.
Q&A
1. Who is Jeff Storey?
Jeff Storey is the CEO of Lumen Technologies, formerly known as CenturyLink.
2. What is Jeff Storey’s background?
Jeff Storey has over 30 years of experience in the telecommunications industry. He previously served as the CEO of Level 3 Communications before it merged with CenturyLink in 2017.
3. When did Jeff Storey become the CEO of Lumen?
Jeff Storey became the CEO of Lumen in April 2018, succeeding Glen Post.
4. What are Jeff Storey’s goals for Lumen?
Jeff Storey’s goals for Lumen include transforming the company into a leading technology platform, expanding its fiber network, and improving customer experience.Conclusion: Jeff Storey is the CEO of Lumen Technologies, a global technology company that provides network, cloud, and security solutions to businesses and governments. He has been with the company since 2008 and has played a key role in its transformation and growth. Under his leadership, Lumen has focused on expanding its fiber network, investing in new technologies, and delivering innovative solutions to its customers. Jeff Storey is widely respected in the industry for his strategic vision, operational expertise, and commitment to customer success.
